by admin | Oct 28, 2019 | YASC's Tips
For many of us, commuting is our only discretionary time of day. When you use your commute to generate energy, creativity, and delight, it can help you be more effective and satisfied in every other dimension of your life and work. Before leaving home Fill your...
by admin | Oct 21, 2019 | YASC's Tips
TEST FOR RESONANCE We tend to interpret a strong voice as a sign of confidence. But what’s a “strong voice”? It’s one that’s resonant—the sound is full and rich. That isn’t a question of pitch or volume. It all depends on where the sound is coming from in your body....
by admin | Sep 23, 2019 | About Merida
Getting lost in Yucatan, is to find colors, flavors and stories. Stories full of magic, from which beliefs and values - that unite their people – are inherited. We know that there is nothing quieter and safer than walking the streets of their cities and...
by admin | Aug 26, 2019 | YASC's Tips
In this day and age, customer service goes far beyond just being a traditional telephone support agent. It’s not only about the customer always being right anymore. Here at YASC it’s about treating our clients like we would treat our family. Excellent service...
by admin | Aug 19, 2019 | YASC's Tips
Taking calls with YASCttitud! You’ve all heard about YASCttitud; maybe you related it to something positive – a general great attitude. But what is the essence YASCttitud? How does one obtain YASCttitud? Being a good agent requires much more than mere, good...
by admin | Aug 12, 2019 | YASC's Tips
Empathy as an everyday habit… Empathy is the ability to understand and share the feelings of another. It is the act of putting yourself in others’ shoes and seeing a problem from their point of view. It is the foundation of support… “Treat others the way you...
by admin | Jul 29, 2019 | About Merida
We know that Merida offers us so many wonderful things. It has history, culture, places that takes your breath away, fun and activities all across the city, the ancestral natural wells known as ‘cenotes’ and one of the best culinary arts in Mexico. At YASC we are...
by admin | Jul 22, 2019 | Life at YASC, YASC's Tips
By Mariel Alzina. Hello, I have been wanting to write this article about TEAMWORK since it is something really important to me. The concept of TEAM makes the environment enjoyable and gives effective results that reflects on ourselves, on our professional life and it...
by admin | Jul 8, 2019 | Life at YASC
By Omar Zúniga The ‘Honor Society’ initiative is not a new idea. We’ve had the ‘Operator of the Week’ since the house in Campestre where everything started. The result was usually sent out by mail and as a reward, management gave some candy to the best agent of every...
by admin | Jul 1, 2019 | About Merida
The YASC-building was constructed on top of a key area in our planet’s history. The YASC Family values culture, knowledge and science, and that is why we enjoy learning and sharing these kinds of amazing facts about our beloved Mérida. DID YOU KNOW…? The asteroid...
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