by admin | Mar 3, 2021 | Wellness, YASC's Tips
How to Handle your Emotions? When mixed feelings appear to us at work, it mistakenly equates to professionalism. Changing our attitude and character. Flag your feelings Recognize your feelings and emotions. Stop when necessary. Manage your emotions before you act....
by admin | Mar 3, 2021 | Customer Service
This week’s article is about ‘CUSTOMER SERVICE 101’ by our QA Agent Rodrigo Castillo. Customer service is a task to fulfill the customer’s satisfaction. Dealing correctly with our customer’s needs about a product or service is a key...
by admin | Mar 2, 2020 | YASC's Tips
To provide quality service, we must work together; that’s why Operators, Quality Assurance and even the IT department need to be coordinated. As QA provides feedback and advice to the Operators, the IT department needs to make sure that footages from their shifts are...
by admin | Feb 4, 2020 | YASC's Tips
7 Tips That Will Improve Your Punctuality and Time Management Time is our most precious resource. Once it is gone, you cannot get it back. Consequently, it is helpful to manage it to your best ability. The guidelines below can help you to accomplish this...
by admin | Dec 9, 2019 | Sin categoría
Holiday music and colorful turkeys are slowly beginning creeping their way back into offices everywhere. The hustle and bustle of the holiday season are upon us! One of the most anticipated times of the year can often create confusion for some in the workplace like,...
by admin | Dec 2, 2019 | Sin categoría
At YASC, we take pride in keeping all personnel updated in the language we work with every day. The Silver Team is a recognition program that acknowledges the effort and dedication put in English lessons. Each month, four nominees are selected based on these four...
by admin | Nov 25, 2019 | YASC's Tips
Thanksgiving is coming quick, and we’ve got all the answers to your questions—and maybe some facts you never knew. 1.-When is Thanksgiving? This year, Thanksgiving Day is Thursday, November 28th, 2019. Thanksgiving is always celebrated on the third Thursday of...
by admin | Nov 18, 2019 | YASC's Tips
How Your Posture Affects Your Voice Is your voice not strong enough? Do you have difficulty with callers not hearing you? Voice fatigue? One reason may be because your core is weak and your posture inefficient. Whether you are sitting or standing. Do you ever find...
by admin | Nov 11, 2019 | Sin categoría
Everyone should love what they do, workspace and all! If you’re feeling like you’re trapped in a never-ending gray box, then it’s time to put a little spice in your life. With these simple tips, you can make your boring cubicle the talk of the office and prevent...
by admin | Nov 4, 2019 | YASC's Tips
Don’t let the pressure of work bring you down. It’s time to introduce fun back into your working culture. Here are 5 ground rules to beat negativity, and take the fun back into your workplace. Five Ground Rules Insult No One: Whatever you decide to do to...
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