IT Advises For a proper recording.

IT Advises For a proper recording.

To provide quality service, we must work together; that’s why Operators, Quality Assurance and even the IT department need to be coordinated. As QA provides feedback and advice to the Operators, the IT department needs to make sure that footages from their shifts are...
Presidents’ Day

Presidents’ Day

Each third Monday in February Presidents’ Day is celebrated in the United States to honor the birthdays of both: George Washington and Abraham Lincoln. Let’s take this opportunity to learn some interesting and surprising facts about the US Presidents. America’s...
Time Management

Time Management

7 Tips That Will Improve Your Punctuality and Time Management   Time is our most precious resource. Once it is gone, you cannot get it back. Consequently, it is helpful to manage it to your best ability. The guidelines below can help you to accomplish this...
An Office Survival Guide for This Holiday Season

An Office Survival Guide for This Holiday Season

Holiday music and colorful turkeys are slowly beginning creeping their way back into offices everywhere. The hustle and bustle of the holiday season are upon us! One of the most anticipated times of the year can often create confusion for some in the workplace like,...
SILVER TEAM

SILVER TEAM

At YASC, we take pride in keeping all personnel updated in the language we work with every day. The Silver Team is a recognition program that acknowledges the effort and dedication put in English lessons. Each month, four nominees are selected based on these four...
Everything You Need to Know About Thanksgiving

Everything You Need to Know About Thanksgiving

Thanksgiving is coming quick, and we’ve got all the answers to your questions—and maybe some facts you never knew. 1.-When is Thanksgiving? This year, Thanksgiving Day is Thursday, November 28th, 2019. Thanksgiving is always celebrated on the third Thursday of...
Let your voice be heard

Let your voice be heard

How Your Posture Affects Your Voice Is your voice not strong enough?  Do you have difficulty with callers not hearing you?  Voice fatigue? One reason may be because your core is weak and your posture inefficient. Whether you are sitting or standing. Do you ever find...
Top 6 Ways to Prevent Cubicle Burnout

Top 6 Ways to Prevent Cubicle Burnout

Everyone should love what they do, workspace and all! If you’re feeling like you’re trapped in a never-ending gray box, then it’s time to put a little spice in your life. With these simple tips, you can make your boring cubicle the talk of the office and prevent...
5 Rules to Make Work Fun

5 Rules to Make Work Fun

Don’t let the pressure of work bring you down. It’s time to introduce fun back into your working culture. Here are 5 ground rules to beat negativity, and take the fun back into your workplace. Five Ground Rules Insult No One: Whatever you decide to do to...